Elle & He (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our brand.
By accessing our site or providing your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely through third‑party providers; we do not store full payment details)
Automatically Collected Information
When you visit our site, we may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and time spent on the site
- Cookies and tracking technologies (see Section 6)
Order & Account Information
- Purchase history
- Wishlist items
- Account preferences
Marketing & Communication Information
- Email subscription preferences
- Responses to promotions, surveys, or campaigns
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates and customer service responses
- Send marketing emails, promotions, and product updates (with your consent)
- Improve website performance and user experience
- Personalize product recommendations
- Detect and prevent fraud or unauthorized activity
- Maintain internal business analytics
3. How We Share Your Information
We do not sell your personal information.
We may share your information with trusted third parties who help us operate our business, including:
- Payment processors
- Shipping and fulfillment partners
- Email marketing platforms
- Website hosting and analytics providers
- Customer service tools
These partners are required to protect your information and use it only for the services they provide.
We may also disclose information if required by law or to protect our rights, safety, or property.
4. Email Marketing & Communications
By subscribing to our email list, you consent to receive:
- Promotions
- Product launches
- Exclusive offers
- Brand updates
You may unsubscribe at any time by clicking the link at the bottom of any email. Unsubscribing does not affect transactional emails related to orders or account activity.
5. Protecting Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no online system is completely secure, we work to ensure your data is handled with care and industry‑standard protections.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve site functionality
- Remember your preferences
- Analyze site traffic
- Personalize your shopping experience
You may disable cookies through your browser settings, but some features of the site may not function properly.
7. Your Rights & Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your information
- Opt out of marketing communications
- Limit certain data uses
8. Children’s Privacy
Our website is not intended for individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided information, please contact us so we can remove it.
9. Third‑Party Links
Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our site indicates acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
